Need help? Email us and a real person will reply. support@comprehenzo.com — we usually reply within 1–2 business days.
Frequently asked questions
You can do one quick session every day, free forever. A quick session is 5 listening interactions — enough to build a daily habit and feel real progress. To unlock unlimited sessions, all accents, Explorer mode, and more, you can start a subscription with a 14-day free trial.
New subscribers get 14 days of full access, completely free, with no card required to start. You get everything during the trial. If you decide it is not for you, you simply do not subscribe and you keep the free one-session-a-day plan.
After the free trial, Comprehenzo is $8.99/month or $69.99/year (about 35% less than monthly). Founding members can also get lifetime access for a one-time $199 during our launch period.
If you subscribed through the App Store, manage or cancel it in your iPhone Settings → tap your name → Subscriptions. On Android, open the Google Play Store → Menu → Subscriptions. If you purchased directly on our website, email support@comprehenzo.com and we will help.
First, check your volume is turned up. On iPhone, also check the silent switch on the side of your phone — Comprehenzo is designed to play through silent mode, but if audio still does not play, toggle the switch and restart the app. If it continues, email us with your device model and we will help right away.
Comprehenzo currently supports Spanish and French. It is built for intermediate learners (roughly A2 and up) who can already read and study the language but want to understand real spoken conversation. More languages and levels are on the way.
Yes. Today you can choose Varied Spanish accents (A1–C1), Castilian Spanish (A2), or Varied French accents (A1–A2). More region-specific accents — including Mexican, Argentine, Parisian, and Quebec — are on the roadmap and we release them one at a time so each one is genuinely good. You can change your accent preference in the app’s Settings.
Yes, a free account saves your progress, streak, and review history so your learning carries across devices. You can sign up with email or with your Apple or Google account.
We never sell your personal information. See our Privacy Policy for full details on what we collect and why. For any privacy question, email privacy@comprehenzo.com.
Email support@comprehenzo.com and tell us what happened — including your device and what you were doing. We read every message and will get back to you.
